What to Do After a Car Accident

What should I do at the scene of the accident?

Navigating the aftermath of a car accident can be overwhelming, but knowing what to do after a car accident can make all the difference. If you need to report a claim with GEICO, select “Report A Claim” below. If you already filed a claim with GEICO, you can track the status of your claim by selecting “Track A Claim” below.

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What should you do at the scene of the car accident?

Being in an accident can be stressful. Learn what steps to take after an accident.

1. SAFETY IS THE FIRST PRIORITY

Take all necessary steps to ensure the safety of you, your passengers, and anyone else involved in the accident.

2. Exchange information with those involved

Gather information from other drivers, including names, contact details, insurance information, and license plate numbers, to help your provider process your claim.

3. Document the car accident scene

If it is safe to do so, take photos and videos of the accident scene, vehicle damage, and any visible injuries. This evidence can be important as you move through this claims process. If there are any witnesses, collect their contact information. Their statements can be valuable if disputes arise.

4. Police report

Get a copy of the police report or the number for your records if a police report was taken.

5. If your car isn't drivable, request roadside assistance

If you can't move your car, get roadside assistance.

6. Notify your insurance company and start your car accident claim

Notify your insurance company about the accident as soon as possible. Provide them with all the necessary details and documentation. Review your insurance policy to understand your coverage. Knowing what is covered can help set your expectations for the car accident claims process. Follow your insurer's instructions for filing an auto accident claim. This may include submitting documents and cooperating with their investigation.

Filing your car accident claim is fast and easy in the GEICO Mobile app or the GEICO Claims Center. If you prefer, you can call us at (800) 841-3000 for assistance.

Auto Inspection and Repair Process After a Car Accident

Once you report your claim, if eligible, schedule a damage inspection.

  • Our online scheduling process allows you to schedule just an estimate inspection or schedule a repair through a GEICO network shop that monitors and guarantees your repair.
  • You can receive an estimate using our Easy Photo Process or one of our other inspection options.

After the inspection, you can have your vehicle repaired anywhere you wish.

Consider an Auto Repair Xpress® location for one-stop inspection, repair, and rental.

  • Drop Off – Meet with a representative to evaluate the damages and leave vehicle for repair
  • Repairs – Representative monitors repairs, provides updates, and GEICO pays shop directly
  • Pick Up – Repairs are guaranteed for as long as you own the vehicle
  • Rental – Reserve a rental car on-site with Enterprise Rent-A-Car®

Report a new claim or track your claim today to see if you can schedule a damage inspection online.

Stay Prepared for Accidents

Here are some things you can do to make sure you're ready in case of an accident:

  • Put a vehicle safety kit in your car.
  • Keep important information in your car, including vehicle registration and emergency contacts.
  • Download the GEICO mobile app, so you can file and track your car accident claim, and in some cases get an estimate for damages.
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FAQs After a Car Accident

  • What if the other driver flees after the car accident?
    If the other driver flees af1ter a car accident, immediately call the police to report the incident. Provide them with any details you have about the fleeing vehicle, such as its color, make, model, or license plate number. The police will investigate, and your insurance company may cover damages.
  • Should I still file a car insurance claim if the accident was partially my fault?
    Yes, you should notify your insurance company when you are involved in an accident regardless of fault. You may carry first party coverages, such as collision, that may help with the repair of your vehicle. Additionally, your insurer will need the full accident details in order to properly protect you and assist with any property damage or injury claims.
  • What do you do after an accident that is your fault?
    Immediately after a car accident that you believe might be your fault, you should follow the same steps as any accident: ensure safety, exchange information, document the scene if it's safe to do so, then file a claim with your insurance company. Never claim fault after an accident—it's important to remember that even if you suspect you're at fault, legal liability is only determined after the insurance adjuster completes their investigation.
  • What do you do after an accident that is not your fault?
    If you're involved in a car accident where you're not at fault, you should still file a claim with your own insurance company so they can investigate and best protect you. In many states, if the other driver is deemed responsible, their insurance should cover the repair costs. However, there may be instances where the at fault party does not carry enough coverage to pay for the damages. There may also be state specific regulation that requires your carrier to cover certain expenses under your policy, even if you're not at fault. If you're unsure what coverages you carry or how your state requires claims to be handled, consult with your insurance provider for clarification. Keep in mind that legal liability is established only after a thorough investigation, even if you believe you're not at fault.